Coding
We work closely with client teams to establish coding inaccuracies, and identify and implement changes in processes and behaviours that bring improvement. Whether it's training clinical and clerical staff to improve the logging of co-morbidities, or cross checking outpatient clinics to ensure that activities are correctly documented, the focus is on accurate recording, not 'up-coding' or taking advantage of loose definitions of procedures.
Coding inaccuracies are typically worth 1-2% of total revenue, and the feedback systems we establish ensure that any changes we implement maintain accuracy as activities and tariffs evolve.