Outpatients Departments
Savings of £750,000 - £2,000,000 p.a. and improved patient experience
Outpatient departments have complex patient pathways and booking systems because they serve large volumes of people with a wide variety of specialist needs. It’s therefore difficult to measure clinic efficiencies and recognise
the potential for improvement.
A detailed understanding of this area, combined with our analytical expertise means we’re able to quickly identify specific problems and implement intelligent solutions that increase capacity and performance by 10-25%, improve patient experience, and deliver significant, ongoing financial benefits of £300,000 to £750,000 p.a. for major specialities.
Our work results in shorter waiting times and improved waiting list performance. We streamline patient pathways and booking processes, improve staff and resource planning, minimise TALs from the Choose & Book system, and reduce rebooking and DNA rates. No other organisation can help achieve so much in such a short time.