Head office roles/

Senior Executive Assistant

Kingston Bagpuize, Oxfordshire (Hybrid)
Competitive

Senior Executive Assistant

The details

WHAT IS THE ROLE?

We are looking for an experienced Senior Executive Assistant (SEA) to the Managing Partner. The responsibilities of this role will include, but not be limited to:

  • Manage the time and diary of the leader to ensure their time is sustainable, and spent aligned to their priorities, structured in the way that allows them to perform at their best, proactively planning for and preparing them for upcoming events. This is the primary aim for the individual and they should flex their role description to make this a success.
  • Build relationships and undertake proactive interactions with close family members and personal appointments to ensure that their diary and travel is proactively aligned with out of work commitments to support wider family and personal commitments. For example, but not limited to:
    • Proactively researching commitments around their children’s school and ensuring these are protected in the diary and the leader is in the right place, time, and headspace for them.
    • Understanding how the leader wants to prioritise their time outside of work and then ensuring that sufficient time is available on the right regularity – communicate with the leader and their close family regularly to ensure that these times are reserved and meeting what everyone needs.
    • Manage key personal appointments and any associated admin in the way the leader would like (or where necessary ask clear questions in a timely manner)
  • Maintain strong relationships with internal and external stakeholders (including clients) which allows for the SEA to act on the leader’s behalf (where appropriate) and support and enhance the leaders’ interactions with others. Make connections between individuals and/or connect them with the leader to further the leaders aims.
  • Invest in the building of relationships with the leader and their closest stakeholders including travel for face-to-face meetings, approx. once per fortnight (the Managing Partner lives in Guildford, with frequent time in London, the Head Office is near Abingdon, company events are generally within the Birmingham, Bristol, London triangle)
  • Understand the business priorities, board personalities and relationships and use these to help organise board meetings & associated small events with only light direction. Including outline agendas, briefing packs, minuting, action taking, timekeeping, logistics and venue bookings.
  • Be curious and aware on behalf of the leader and use this insight to support them to understand individuals, relationships, and behaviours across the organisation.
  • Proactively manages the leader’s employee benefits such as health insurance, company car and mobile phone – presenting the leader with clear choices in a timely manner when required and handling small issues without involvement.
  • Management of the leader’s inbox such that they are directed towards the most important or urgent matters and simple requests are dealt with without their involvement.
  • Accurate and timely input into company systems and processes on the leader’s behalf such as timesheets, expenses, HR system and others as required with the confidence which means the leader never need become involved.
  • Role-model the highest quality PA skills & behaviours, share experience and collaborate with the PA team at Newton (although this individual is not expected to take on direct line management of any of the team).
  • Short term, basic cover for other members of the Senior Executive Office during periods of absence (e.g. holiday).
  • It may be the case that the individual takes responsibility for other senior leaders in time (who would be at a lower level of support) depending on how the role shapes over time. The Managing Partners role will be the initial, full focus.

HOW DO WE DEVELOP AND REWARD YOU?

Newton maximises the potential of our people, whether in client-based consulting roles, or in head office functions.

New joiners often highlight the Newton energy and support they first encounter in the recruitment process and that continues through into their time at Newton. Once in role, you’ll get support from several sources – from stretching projects, on-the-job feedback and developmental guidance from across the business. You’ll have a dedicated and consistent Development Manager to support your career progression. You’ll receive regular appraisals and annual pay reviews.

We offer a highly competitive salary and our generous benefits package includes Life Assurance, Income Protection, pension contributions and 28 days holiday.

Joining us also brings many social benefits. We have a full social calendar with Autumn and Spring activity days, Christmas events, 2-day Summer event and 4 Newton-sponsored weekends a year.

YOUR EDUCATION, SKILLS AND EXPERIENCE:

You’ll be a high calibre individual, with exceptional levels of personal drive and eagerness for personal development. An analytical mind coupled with strong communication skills and a positive attitude are essential to fit into the Newton culture. The right person will:

  • Take personal pride in empathetically supporting leaders to perform at their best and have a track-record of success. They will see their responsibilities as much more than providing business support. Everything going on in the world around the leader interacts with them, their priorities, and needs. There are no parameters to their role. If they see something which needs doing, they do it if they know it will enhance your stakeholder’s experience.
  • Have 10+ years of experience as a PA and demonstrated high capability and growth through this time.
  • Possess enough maturity, empathy, and emotional intelligence to successfully handle difficult and complex situations and remain agile in their role whilst maintaining an appropriate level of control and remain outwardly calm. They can consistently work under pressure and to tight deadlines with no impact on the quality of your output.
  • Be curious, intelligent, and socially aware – capable of understanding the leader and their environment so that they can offer support and make decisions on their behalf. They will absorb themself in the leaders and the business priorities, thinking broadly across their world so they can get a deeper understanding of them to align your behaviours and responses to them as closely as possible.
  • Always be proactively planning and acting. The have an ability to think ahead and anticipate needs before they arise.
  • Own complex outcomes on behalf of the leader and find the way to achieve them.
  • Have experience of complex diary management and logistics for remote based leaders. Experience working with multiple senior leaders in a fast-paced environment.
  • Have strong IT skills – especially Outlook, Teams, Word, Excel and PowerPoint
  • Be capable of strong relationship building with all seniorities in a business.
  • Seek to drive continuous improvement in their role, always looking for the ways to give time to the leader they support and help them to become more effective.
  • Have a mature mindset to work and solve problems rather than ever becoming part of the issue.
  • Unconsciously work with the appropriate sense of urgency, proactively addressing situations as soon as they’re seen.
  • Be diligent with an eye for detail.
  • Possess discretion and give guaranteed confidentiality.
  • Be prepared to work outside contracted hours when required to meet the leader’s priorities and needs.