knowledge
grey-icon

 

Aldi and Lidl are showing continued growth, but with 94% of customers shopping at both a multiple and a discounter, and with price only the fourth most important factor to a customer, the likes of Tesco, Asda and Sainsbury’s can still beat the discounters.

Our 'Beating the discounters' report outlines the steps we need to take now to win back market share and provide a better customer experience.

Download the report now

As featured in the Municipal Journal here:

This autumn, every health and care system in England will start to implement Sustainability and Transformation Plans (STPs). Key areas of focus will be on reducing acute admissions and delayed transfers of care, which recent NHS figures and the latest monitoring report from the King’s Fund, show are rising. The demand created by older people with complex needs accounts for much of this increase, and better integration of care and providing alternative settings to lengthy hospital stays are widely considered to offer the best opportunities for tackling the problem.

Integration has long been a priority for most health and care partners.

So why isn’t it happening more widely?

There are mixed messages out there. We can all mostly agree that integration improves care, but can it really save money, and if so, where’s the proof?

Historical approaches to service improvement in utilities are failing to deliver the radical uplifts in quality the sector requires. Newton's Simon Harvey sets out a scientific approach to balancing cost and quality.