At Newton, we're experts at balancing labour efficiency and service excellence within customer retail environments. We help minimise the time taken to do administrative and internal activities, allowing staff to focus on what matters most: spending more time with customers.
Our work in this area includes:
- Optimising in-store processes to drive labour productivity, reduce errors and improve customer service
- Effectively scheduling the workforce throughout the store and driving multi-skilling to maximise overall efficiency
- Putting in place smart process controls in a range of areas (e.g. stock handling)