2. Assessment: Finding the focus
Either by habit, or opinion, or limited access to vital or timely information, organisations are often led
in the wrong direction. This is why we never start off assuming we know the answer. Hard evidence, gathered
first-hand, is – for us – the only solid foundation for relevant, effective, and lasting change. We start
right at the coalface, uncovering the insight and the truths that you need to make your most important
decisions.