Everybody likes to say they’re different.
Newton was created to be different; to demand better for clients.
In our early days, energy was everything. Tenacity and youthful enthusiasm pushed us through the first projects. Today, the lessons we learned cutting our teeth, along with a similar spark and drive that’s present in all our people, underpin everything we do.
Our goal is always to deliver a result. We keep ourselves and each other accountable; and we stick around until we’ve made change happen. On one early project, we quoted for 500 days of work, but in the end spent closer to 1500. We didn’t charge the client any extra; instead, we learnt the lessons, and have always kept this spirit of entrepreneurialism, endeavour and integrity at the heart of what we do.
Less than 1% of those who apply to join Newton are successful. Because we’re very particular about the people we hire. Our team is filled with not just the sharpest, but also the nicest people in the industry; the kind who relentlessly pursue brave ideas, and believe everything can be better. And they’re rare.
Every aspect of our business is designed around delivering results for our clients. It’s infectious. So much so, that this mindset transfers to every organisation we work with. Those qualities are so important to us that Tom Wedgwood still leads the induction of each new member of the team; and the principles of ‘fun, friendship and high performance’ continue to shape our culture.
“In 2008, with the company growing and our people working up and down the country, the three founders recognised that our consultants were best placed in the field delivering value to clients. We needed a team of business specialists who shared in the values of Newton who could focus on helping us grow. We didn’t want the stereotypical glass office in central London; we wanted a place that would enrich the wellbeing of our team, so we chose a setting in rural Oxfordshire.”
James Frost - CFO
Steve Phillips has been leading Health and Social Care since 2011
“Our work across health and social care is founded on a passionate belief that it is possible to improve services for the people that use them, while supporting the systems to meet their budgetary challenges.”
The only non-NHS winner of an HSJ award that year
Our founders would hardly have dreamed it back in 2001, but today, we regularly tackle some of the country’s largest and most complex challenges.
There’s no prouder feeling than standing on the deck of one of the nation’s flagship carriers, knowing that you have helped deliver it six months earlier than expected – and saved £100m in doing so.
400 stores, 100,000+ employees – we helped one of the UK’s largest supermarket chains to unlock around £100m of opportunity, every year.
I loved working with the internal improvement team to re-think how they delivered those projects for the future. At the end of the year they said, “That was really cool – you guys used lots of data, it was really rigorous, you took the emotion out of our decision-making, and that enabled us to get real results… and you really took the whole organisation on the journey."
The final piece was to take their team on a mini-version of that journey, via a six-week training course. We took them from assessment through design, planning and preparing, implementing and delivering, realising the benefits and sustainability. They were then able to say, “We will approach our future projects in the same way that this project has been approached: by using data to get to root causes, by using facts and taking emotions out of decisions, and by engaging people and taking them along the journey.”
Business Manager
2016 - National Business Awards, Small to Medium Business of the Year
From four people sat around a kitchen table to 300 people packing out hotels around the country, the whole company has always gathered in one place every fortnight. This allows us to bring our collective experience and energies to bear on our clients’ current challenges – and to help the business feel like the single, close-knit team we’ve always aimed to be.
We’ve set ourselves a ‘1 billion’ challenge: continue to have a positive impact on people's lives, alongside saving a total of £1bn for our clients. That’s ambitious (excitingly so). To do it, we know we need to be facing up against bigger and more complex issues at a national level. Issues like UK productivity, the future of the NHS, and modernising the defence industry.
We’ll never shy away from taking on new challenges, new clients, and new industries – in fact, the bigger the challenge, the better.
How do you keep growing, without distorting the culture that got you this far? By refusing to settle. Some things will evolve but we’ll never compromise on bringing the brightest and most curious minds into the Newton fold. And we’re utterly committed to preserving our founding principles of fun, friendship, and high performance – and relentlessly, unapologetically demanding better for our clients.
We’re driven to use our collective intelligence, our capacity for analysis and our warm empathy to solve the toughest problems not just for our clients, but for everybody.
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An engineer with half his brain devoted to adding value to every client interaction, and the other half to developing our people. Andy constantly works on Improving our own business - keeping the fun, friendship and high performance, but making the changes that springboard us to do bigger and better things.
As well as governance, Tom is responsible for our work with clients - what we do and how we do it, from the success of single programmes to our whole methodology and approach.
Tom leads the induction of every new consultant who joins Newton, teaching them the methodology, culture, and values of the business first hand.
The leadership at Newton want to create the right environment for gender diversity to thrive. To turn our intent into action, we’re making a clear commitment:
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